Replied by Ada on Jan 5, 2016
We do not know this company. Your CN900 are original version or copy version. Because our this CN900 are the genuine version. Only genuine CN900 can follow this step do. For your blockage, do you install the software rightly when you use it? As on our article, it needs register first. If you do not register, you cannot go on the next step.
If your machine is not bought from us, we do not provide after sale service for free. Very sorry for this.