Customer Questions & Answers

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Question:
Q:Does the Autel MD808 offer its users with free lifetime updates?
Answer:
A:This is where Autel wasn't clear about its product. In the description, it is written that the product comes with free lifetime updates but it is not. Most users have stated that the free software updates are provided for 1 years and from then onwards, you will have to pay for updates and upgrades. The manufacturer should be clear about this so that buyers are not duped into buying the product.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:How do I know if my Autel scanner is genuine or not?
Answer:
A:First and foremost, you should buy an Autel scanner from an authorized dealer. If you buy it from an unknown source, you risk being duped or being sold the wrong product. Every Autel scan tool comes with a serial number. After you purchase the device, you need to register it in order to get free software update/upgrade and as well as warranty. As a result, if you try to register the code reader with Autel and it fails, just know that your device is counterfeit. All-in-all, Autel is a reliable company and having a fake product is next to impossible.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Shops that would use Autel MaxiDiag MD808 Pro?
Answer:
A:General repair shops (Perfect for servicewriters), body shops, used car dealerships, auto repair shop, brake facilities, DPF Auto Repair shop, and transmission repair shops
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Hi this able to bleed abs system on mb gl550?
Answer:
A:It will support reading and clearing all codes in all modules. But it would not support the brake bleeding functions. I think you need MX808 to bleed abs system.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Autel launched another new product md808. what's the differences between md808 pro and md808?
Answer:
A:MD808 pro is an more advanced professional scan tool than MD808. Though MD808 and MD808 pro are armed the same hardware, MD808 pro has more powerful built-in software system than MD808 pro. MD808 can only access to Engine, Transmission, ABS, and Airbag (SRS) systems while MD808 pro support Read/Clear Codes and Live Data functions for ALL systems.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Will this unit interface with all of the modules and eletronic controls on a Toyota Prius? And specifically to meter in coolant and bleed brakes?
Answer:
A:This md 808 can work on your Toyota Prius on four systems , if wanna get a all system supported product, you can have a look for the MD802 full system or md808 pro.And for metering in coolant and bleed brakes,you may have a look for Autel MK808.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Will this be able yo bring up Transfer Case codes?
Answer:
A:Yes,this md808 can read/erase codes on Engine, Transmission, SRS and ABS system as well as lot of special functions.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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Question:
Q:Autel MD808 have any advantage over the MD802?
Answer:
A:MD808 is much more advanced than MD802.MD808 supports to read and clear trouble codes, control and test BMS / SAS / DPF systems,and reset steering angle sensor (SAS) functionality. These functions MD802 is unavailable to do.Hope it can meet your demands.
By Eason Seller on Jun 26, 2023 0 of 0 found this helpful. Do you?

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