Customer Questions & Answers

1
votes
Question:
Q:Why there is nothing listed when I login, no models or functions?
Answer:
A:Please click 'Discover' 'APP store' and choose download the models and functions you need
By Eason Seller on Feb 9, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Do I need to connect the PC to update for Phone version?
Answer:
A:No, just click 'Me' 'Upgrade' to complete the process within APP.
By Eason Seller on Feb 9, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Why cannot I binding the product, it shows serial number does not exist?
Answer:
A:Please make sure you download the right software "NexzDAS". If the problem still exists, please contact us and offer your S/N for a check.
By Eason Seller on Feb 9, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:How to connect the Bluetooth?
Answer:
A:After plug into the VCI, open the NexzDAS App and click the Bluetooth icon at the upper right corner within App to connect it directly, the icon light will turn into blue which means connection succeeds. If it can not be connected the first time, please kindly exit the software completely and try again.
By Eason Seller on Feb 9, 2023 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:What is the difference between UK and EU version please? Thank you very much.
Answer:
A:Just the difference in charger.
By Eason Seller on Mar 1, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:How much does this cost to update? Do you have to pay to change brands? Up to what year can it do please? Thank you very much.
Answer:
A:Free update lifetime, no any other fee. Support the latest cars.
By Eason Seller on Feb 28, 2022 1 of 1 found this helpful. Do you?

1 Votes
1
votes
Question:
Q:Hola quiero saber si hace ajustes de embrague automático y mecatronicas
Answer:
A:Hola,
sí, esta herramienta puede soportar.
¡gracias!
By Eason Seller on Apr 18, 2021 1 of 2 found this helpful. Do you?

1 Votes
Total 7 items, 20 items/p, current page 1/1.
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