How to deal with KT200 error: Sendo log file to support@dfbtechnology.com

Problem: KT200 Auto Version popped up a prompt when I was programming ECU. It says: "ERROR!!! Send log file to support@dfbtechnology.com" "TURN THE DASHBOARD OFF AND BACK ON, THEN WAIT FOR 10s BEFORE CONTINUE."

What's the problem? Please help.

Solution

1. Close antivirus software;
2. Close firewall;
3. Change to another stable Network or hotspot;
4. Check if the ECU connection is all correct;
5. Turn the jumper wire switch to ON.

Hope this can help.

Technical support

www.obdexpress.co.uk