F.A.Q (Frequently Asked Questions)

OBDexpress.co.uk Shipment Policy

How to combine shipping for different orders? How to do to change the shipping method and shipping address? What will you do when the tracking code is invalid How to track your item? How long you can receive your goods? The calculation of postage What kind of delivery method you can choose?

Custom Clearance & Import Duty

Tips to solve your package problems incurred during clearance What will we do to reduce your import tax? Who will be responsible for the import duty? What is customs clearance?

Payment Instruction

How to user traditional way to make payment? How to reduce your bank transfer fee? Note after payment How to make payment on OBD2express.co.uk?

Discount Note

How to get discount?

About my account

How to do if you forget your password? How to register on OBD2express.co.uk ?

Warranty & Return Policy

Our warranty and after sale service policy Return policy of OBD2express.co.uk Refund Policy

Tips to use OBDexpress.co.uk

Tips to use OBD2express.co.uk?
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What kind of delivery method you can choose?


Our shipping methods are shown below:

Express: DHL, EMS, UPS, TNT and FedEx

Standard airmail: Singapore Post & Hongkong Post




1 DHL, EMS and Singapore Post are our usual shipment methods.

After you make the payment, we will ship the goods to you. If your commodity value exceeds 150USD, we will ship your goods by DHL or EMS. Instead, if your item value is less than 150USD, we will ship your goods by Singapore post.

For special requirements on shipping method, please inform our customer service in advance to avoid the inconvenience it may cause.

2 Special shipment notice

1) Brazil customers notice

If you want to ship the item by DHL, UPS, TNT or Fedex, you have to provide us your CPF No. (tax No.), that's is necessary for shipment and customs clearance. If you use EMS, Singapore post or Hongkong post, it doesn't need CPF No..

2) EMS Service is available only to specific countries: Russia, Belarus, Ukraine, France, etc.

3) We can use the special shipment as your authorized agent.